Your privacy matters to us. Learn how A1RC Multi Recharge collects, uses and protects your information while providing our digital services and platform.
Welcome to A1RC Multi Recharge, a digital services platform operated by RCQUICK SYSTEM PVT LTD.
We respect your privacy and are committed to protecting the personal information you provide while using our website, platform, applications, and services.
This Privacy Policy explains how we collect, use, store, protect, and disclose information in connection with our services.
Depending on the services you use, we may collect information that is necessary to provide and manage our services.
Certain services may require identity verification or KYC information in accordance with applicable laws, regulations, service requirements, or third-party service provider requirements.
Such information may include identification details, documents, photographs, or other verification information required for providing the relevant service.
KYC information is used only for legitimate verification, compliance, service delivery, fraud prevention, and other lawful purposes.
When you use services such as recharge, bill payment, AEPS, Aadhaar Pay, Money Transfer, DMT, Payout, UPI, or other digital services, transaction-related information may be collected and processed.
This may include transaction IDs, reference numbers, service details, transaction amount, status, date, and other information required to process and maintain transaction records.
We may use the information collected from you for the following purposes:
We may contact you through mobile number, email, SMS, notifications, or other available communication methods regarding your account, transactions, security alerts, service updates, or support requests.
Important service-related communications may be sent when necessary for the operation and security of your account.
Our website may use cookies and similar technologies to improve website functionality, remember preferences, maintain sessions, and understand how users interact with our platform.
We may also collect certain technical information such as browser type, device information, IP address, operating system, and usage-related information for security, analytics, and service improvement purposes.
We do not sell or rent your personal information for unauthorized commercial purposes.
Information may be shared with authorized service providers, banking or payment partners, technology providers, verification partners, or other third parties when necessary to provide requested services, process transactions, complete verification, prevent fraud, or comply with applicable laws and regulations.
Such third parties may process information according to their respective policies and applicable requirements.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Users should also take appropriate precautions to protect their account credentials, OTPs, PINs, and other security information.
Users are responsible for maintaining the confidentiality of their login credentials and other account security information.
We will never encourage users to disclose their passwords, OTPs, PINs, or other confidential authentication details to unauthorized persons.
If you suspect unauthorized access to your account, please contact our support team immediately.
We may retain personal, account, KYC, and transaction information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, meet legal obligations, and comply with applicable regulatory requirements.
The retention period may vary depending on the type of information and the purpose for which it is maintained.
Some services available through A1RC Multi Recharge may be processed or supported by third-party service providers.
These providers may have access to information required to perform their services, subject to applicable agreements, security requirements, privacy practices, and legal obligations.
Our services are not intended to be used by individuals who are not legally permitted to enter into applicable agreements or use the relevant services.
We do not knowingly collect personal information from children for purposes that are not permitted under applicable law.
Subject to applicable laws and service requirements, you may contact us regarding your personal information, account details, or privacy-related concerns.
Where applicable, you may request correction or updating of inaccurate information associated with your account.
We may process and share relevant information where reasonably necessary to detect, investigate, prevent, or respond to fraud, unauthorized transactions, security incidents, illegal activities, or other misuse of our services.
We may also disclose information where required by law, court order, government authority, regulatory requirement, or other lawful process.
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our services, legal requirements, security practices, or business operations.
Updated versions of this Privacy Policy may be published on this page. Users are advised to review this page periodically for any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us.